"Our experience in having been provided services by Tim Pfahler was nothing less than excellent! Our department’s aviation unit needed an outside ‘critical’ audit and a number of providers were contacted. We selected Tim and were provided an objective assessment that identified our 24/7 multi-aircraft operation and personnel as having multiple strengths, but also identified areas for improvement. We were provided an in depth report that with measurable and attainable goals that were acted upon immediately. Today, our fire/rescue/EMS operation continues to be one of the safest and most effective aviation programs in the nation. We would not hesitate and in fact, plan on having these services provided again in the future to ensure that our customers (the citizens and visitors of the San Diego region) receive the safest emergency services possible."
Brian Fennessy Assistant Fire Chief Support Services San Diego Fire - Rescue Dept.